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Statistics Main Menu
Trunk Calls per Minute
This statistic shows the volume of calls for each Trunk Group. It helps you track how busy
your trunk lines are. PageSaver mailbox access, long voice times, and voice prompts as
opposed to beeps can all greatly affect how many calls a trunk can handle in a given
period. Figure 33 shows a typical window for calls per minute statistics.
Figure 33: Example Statistics for Calls per Minute
Channel Pages per Minute
This statistic shows the throughput of a Station card. This helps you track how busy a
channel is. Repeat pages, zoning as opposed to simulcast, and mixing voice and display
paging can all greatly affect the throughput of a Station card. Figure 34 shows a typical
window for pages per minute statistics.
Figure 34: Example Statistics for Transmitted Pages per Minute
Time Spent Waiting to Page
This statistic measures the amount of time a page spends inside the Terminal, waiting to be
sent. Again, the averages and maximums for each hour of the day are measured. When
these periods of waiting become too large, the System Operator should consider installing
more station cards. The window in Figure 35 shows a full 24-hour period worth of data.
Figure 35: Example Statistics for Time until Page Completion
Time Spent Waiting for a Voice Channel
Depending on your system’s configuration, there may not always be sufficient voice
channels for servicing a call. In these cases, the call may have to wait for a Voice Channel.
In Figure 36, most of the Voice Channel acquisition was instantaneous, but during the
10am hour, at least one call had to wait one second for a voice channel.
Figure 36: Example Statistics for Voice Channel Wait Time
Voice Usage
This Statistic shows the percentage of your Voice Storage that is used. This figure will
typically not change significantly in a short period, though, over longer periods like weeks
or months, you may see it grow or shrink quite a bit as the use of your paging system
changes.
On systems without the PageSaver or Client Prompts options, this Statistic is not very
useful. It is unlikely that you would use anywhere near your total amount of voice storage
even if you were extremely busy.
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